Endpoint protection 14 RU1 MP1 clients do not honor password protection settings.

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Article ID: 171042

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Password protection settings were configured prior to upgrading to Symantec Endpoint Protection (SEP) 14 RU1 MP1. Once the clients are upgraded it is observed that the password protection settings are not honored.

 

Environment

SEP 14 RU1 MP1

Resolution

This issue is fixed in Symantec Endpoint Protection manager 14 RU1 MP2.  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.

To Workaround:

  1. Remove password and save Policy.
  2. Add same password. Save Policy.
  3. Verify clients received new Policy.
  4. All passwords should work now.