ProxySG or ASG uploading access logs frequently

Products

• Advanced Secure Gateway Software - ASG
• ProxySG Software - SGOS

Issue/Introduction

The ProxySG or Advanced Secure Gateway (ASG) appliance is uploading logs more frequently than expected.

Resolution

Access Logs accrue on the ProxySG appliance hard drive and eventually reach storage capacity. Symantec recommends configuring the appliance to trigger an upload ahead of schedule when data reaches a specified number of megabytes.

1. Select Configuration  > Access Logging > General  > Global Settings.
2. The default Global Log File Limits values will vary depending on the capacity of each gateway ProxySG or ASG model. To trigger a log upload rather than halt all logging, the second value must be lower than the first value.
3. Click Apply.

To prevent the Access Logs that do not have a configured upload client from triggering an early upload threshold, edit the default logs for each protocol that do not require uploading. Set them to <None> from the Configuration  > Access Logging  > Logs  > Upload Client tab.