Content Analysis Virtual Appliance (CAS-VA) fails to upgrade to 2.3.1.1

Article Id: 171012

Status: Published

Updated On: 12-04-2018 01:53

Legacy Id: TECH249276

Products:

Content Analysis Software - CA , CAS-VA

Issue/Introduction:

My Content Analysis Virtual Appliance (CAS-VA) fails to update to 2.3.1.1 with error "Unable to add image. Images are either locked or default. Unable to delete the oldest image"

"Unable to add image. Images are either locked or default. Unable to delete the oldest image"

Cause:

CAS-VA prior to 2.2.1.1 deployments were partitioned with a 2GB boot partition.

Resolution:

Redeploying the CAS-VA by downloading 2.2.1.1 OVF file. This OVF will provide a 4GB boot partition, and allow for the larger update.

Recommendation: Use backup of the configuration from 2.2.1.1 to restore the settings to the newly deployed 2.2.1.1 to save time in reconfiguration.