Content Analysis Virtual Appliance (CAS-VA) fails to upgrade to 2.3.1.1

Products

• Content Analysis Software - CA
• CAS-VA

Issue/Introduction

My Content Analysis Virtual Appliance (CAS-VA) fails to update to 2.3.1.1 with error "Unable to add image. Images are either locked or default. Unable to delete the oldest image"

"Unable to add image. Images are either locked or default. Unable to delete the oldest image"

Cause

CAS-VA prior to 2.2.1.1 deployments were partitioned with a 2GB boot partition.
 

Resolution

Redeploying the CAS-VA by downloading 2.2.1.1 OVF file. This OVF will provide a 4GB boot partition, and allow for the larger update.

Recommendation: Use backup of the configuration from 2.2.1.1 to restore the settings to the newly deployed 2.2.1.1 to save time in reconfiguration.