Error "Invalid Archive: Incorrect number of files" when uploading Unified Agent image on SGOS 6.5

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Article ID: 170985

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Updated On:

Products

Advanced Secure Gateway Software - ASG SG-S500 SG-S400 Secure Web Gateway Virtual Appliance SG-S200

Issue/Introduction

When uploading Unified Agent image on SGOS 6.5 and get Error "Invalid Archive: Incorrect number of files".

Resolution

Solution is to upgrade to 6.6.x.x as 6.5.x.x don't have support for Unified Agent.