APSB18-01 fails to download via PRC

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Article ID: 170970

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

Opened the Console > Actions > Software > Patch Remediation Center (PRC); highlighted APSB18-01 > Right-click > Download/Distribute Packages and found the process failed to download

 

The remote server returned an error: (404) Not Found.

  • Failed to download Software Update Package 'install_flash_player_2800137_ax.exe' [ed1b93bf-4eee-4e32-925d-183bbebd4636].
    • Download failed for: https://fpdownload.macromedia.com/pub/flashplayer/pdc/28.0.0.137/install_flash_player_ax.exe
  • Failed to download Software Update Package 'install_flash_player_2800137_plugin.exe' [2420bcd6-b31c-40fe-98c2-d7c13e05b1d0].
    • Download failed for: https://fpdownload.macromedia.com/pub/flashplayer/pdc/28.0.0.137/install_flash_player.exe
  • Failed to download Software Update Package 'install_flash_player_2800137_ppapi.exe' [49c1ab9e-1eb6-4c5c-aa76-ebee29b223f4].
    • Download failed for: https://fpdownload.macromedia.com/pub/flashplayer/pdc/28.0.0.137/install_flash_player_ppapi.exe

Cause

APSB18-01 was Superseded by Adobe Systems with APSB18-03 and the URL downloads were removed for the obsolete executables. 

Environment

Patch Management Solution 7.5.x, 7.6.x and 8.x 

PMImport v7.2.134

Resolution

This issue is currently being reviewed by Symantec Corp. and will be resolved in a future PMImport release.

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