SSLV showing error: "Please update the system firmware"

Products

• SSL Visibility Appliance Software

Issue/Introduction

After logging in to the device, a pop-up message displays: "Please update the system firmware"

Resolution

In order to fix this issue, it is necessary to update the bios from the appliance.

In SSLV 3.x versions:

• Open a SSH connection to the SSLV
• After the login type the command: bios update

In SSLV 4.x versions:

• Open a SSH connection to the SSLV
• After te login type enter to enable mode typing: enable, and put the password
• Type the command: cld
• Type the command: bios update

After the bios update applied the SSLV will reboot. (it can take several minutes).