SSLV showing error: "Please update the system firmware"

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Article ID: 170946

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Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

After logging in to the device, a pop-up message displays: "Please update the system firmware"

Resolution

In order to fix this issue, it is necessary to update the bios from the appliance.

In SSLV 3.x versions:

  • Open a SSH connection to the SSLV
  • After the login type the command: bios update

In SSLV 4.x versions:

  • Open a SSH connection to the SSLV
  • After te login type enter to enable mode typing: enable, and put the password
  • Type the command: cld
  • Type the command: bios update

After the bios update applied the SSLV will reboot. (it can take several minutes).