Configure CloudSOC so that users no longer have the option to authenticate directly with CloudSOC.
Force the users to only authenticate with a single sign-on (SSO) service.
Resolution
Log on to CloudSOC.
Navigate to the Knowledge Base web page.
Click the 'Administration' option.
Locate the Knowledge Base Article with the Single Sign-On Provider of your choice.
Click on the Knowledge Base Article to download it.
Find the section at end of document titled: Configuring CloudSOC to force single sign-on.