CloudSOC User password reset

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Audit
• CASB Gateway
• CASB Gateway Advanced
• Data Loss Prevention Cloud Package

Issue/Introduction

CloudSOC user password needs to be reset.

Resolution

Steps to reset a CloudSOC user password.
Use this procedure to manually reset a single CloudSOC user's password. 

1.  In the CloudSOC app, on the top bar choose Users > Users.
2.  Find the User, click in the Actions column and choose Reset Password.
3.  On the “Reset Password” panel, do one of the following:
   • Click “Send Reset Link” to email the user a password reset link.
   • Click “Set Password” to generate a new temporary password that you can send to the user. After logging on with the password, CloudSOC prompts them to create a new password.