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CloudSOC User password reset


Article ID: 170936


Updated On:


CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced Data Loss Prevention Cloud Package


CloudSOC user password needs to be reset.


Steps to reset a CloudSOC user password.
Use this procedure to manually reset a single CloudSOC user's password. 

  1.  In the CloudSOC app, on the top bar choose Users > Users.
  2.  Find the User, click in the Actions column and choose Reset Password.
  3.  On the “Reset Password” panel, do one of the following:
    • Click “Send Reset Link” to email the user a password reset link.
    • Click “Set Password” to generate a new temporary password that you can send to the user. After logging on with the password, CloudSOC prompts them to create a new password.