CloudSOC SysAdmin or Admin User password reset
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Article ID: 170936
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Updated On:
Products
CASB Security Standard
CASB Security Premium
CASB Security Advanced
CASB Audit
CASB Gateway
CASB Gateway Advanced
CASB Securlet SAAS
CASB Advanced Threat Protection
CASB Security Advanced IAAS
CASB Security Premium IAAS
CASB Securlet IAAS
CASB Securlet SAAS With DLP-CDS
Issue/Introduction
CloudSOC (CASB) SysAdmin or Admin password needs to be reset.
Resolution
Steps to reset a CloudSOC SysAdmin or Admin User's password.
SysAdmin can use this procedure to manually reset a single CloudSOC SysAdmin or Admin user's password.
- In the CloudSOC app, on the top bar choose Users > Users.
- Find the User, click in the Actions column and choose "Reset Password".
- On the “Reset Password” panel, do one of the following:
- Click “Send Reset Link” to email the user a password reset link.
- Click “Set Password” to generate a new temporary password that you can send to the user.
- After logging on with the password, CloudSOC prompts the User to create a new password.
Additional Information
See Symantec CloudSOC Administration Tech Doc for more password reset and requirements details:
https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/symantec-cloudsoc/cloud/Administering-CloudSOC/admin-users/resetting-a-cloudsoc-user-password.html
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