CloudSOC administrator needs to add new users and or groups.

Steps to create a new CloudSOC user or group:

1.  In the CloudSOC app, on the top bar click “Users > Users” or “Users > Groups” as applicable. CloudSOC opens the “Users & Groups” page to either the Users or the Groups tab.
2.  Near the upper right corner of the page, choose New > User or New > Group.
3.  On the “Add New User” or “Add New Group” panel, fill out the requested information.
   •  For a new group, you must enter at least the group name.
   •  For a new end-user, you must fill out at least:
     •  First Name
     •  Last Name
     •  Email address
   •  For a new user with administrator privileges, you must also:
     •  Choose User Status of Admin
     •  Choose an access profile
   •  Also note:
     •  You can mark or clear the check box that designates a user as an active CloudSOC user.
     •  For a system administrator, you do not select an access profile. (system administrator already has all possible privileges, so access profiles are not necessary.)
     •  For Admins and Sysadmins, you can also mark or clear the check box for Security Contact. CloudSOC uses this information to contact someone at your company in the event of a security issue. We encourage you to designate one or more security contacts for your company.
     •  For end-users, you can mark or clear the Data Protection Officer check box that identifies with that status. For more information, see the Elastica Tech Note Managing CloudSOC User Privacy Features.
4.  At the top of the Add New User or Create Group panel, click either Create (for a new group) or Save (for a new user).

For further reference the tech note Administering CloudSOC Users and Groups is available in the CloudSOC app knowledge base under Administration.