Risk associated to VPN IP in Portal Network Bypassed Domains

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Article ID: 170916

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

You are using Unified Agent with IPSec VPN connection.  They are competing for connectivity and sometimes resulting in service interruption. 

Cause

Unified Agent and your VPN are competing for connection; causing conflict or tunnel flapping.

 

Environment

Unified Agent
VPN / IPSec 

Resolution

Adding the VPN IP into the Portal:

Select Service> Network> Bypassed Sites> Bypassed Domains 

After applying this setting anytime you connect to the VPN it will go directly out to the internet; therefore there is no risk. 

You do not want to send your VPN connection through our service because we cannot see that encrypted tunnel.

See TECH246279 for or more information on how to set up: