Issue/Introduction:
ATP supports redirection of Insight™ file reputation queries to Symantec Insight Private Cloud (SIPC), this article documents potential supportability issues in this area.
Resolution:
Redirection of Insight™ file reputation queries to Symantec Insight Private Cloud (SIPC) is supported for all versions of ATP starting with 2.3.0 release. Please be aware of following:
- ATP2.3.0: SIPC configuration requires additional piece of software, please contact Symantec Support for further assistance
- ATP3.0.0: Upgrade will result in non-working SIPC configuration. If you want to use SIPC after installing or upgrading to ATP3.0.0, please contact Symantec Support for further assistance
- ATP3.0.5: Upgrade will result in non-working SIPC configuration. If you want to use SIPC after installing or upgrading to ATP3.0.5, please contact Symantec Support for further assistance