There is a necessity to inventory all the .OST files from a specific environment. Unfortunately the inventory process is not capturing this information from all machines.
It is noticed that a few machines are reporting the .OST file, but many others are not reporting.
The configuration about where the .OST file is stored can be different between machines.
.OST File being stored in a location not scanned by the Inventory default configuration.
It is needed to setup the Inventory configuration to scan the correct location.
ITMS 7.x and 8.x
It is important to validate if the process to scan the .OST file extension is properly configured.
To validate it, go to:
This process should be sufficient to solve this issue, and also many others that many rise.