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How to transfer Endpoint Protection licenses to a different entity

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Article ID: 170892

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Updated On:

Products

Endpoint Protection

Issue/Introduction

You need to transfer Endpoint Protection licenses to a different entity. For example, after a company split.

Cause

The owner of the licenses has changed.

Resolution

Complete a PRA (Product Rights Assignment) form, which assigns license ownership from one entity to another. 

Once this form has been completed, send it to Symantec Customer Support for processing.

Symantec Customer Support responds to non-technical licensing and serialization questions.