Procedure to recover 'Touch' User Password on PolicyCenter

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Article ID: 170862

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Updated On:

Products

PolicyCenter S-Series

Issue/Introduction

If you forget the 'Touch' User Password, and you can use the recovery feature to access the appliance and restore the default password. 

Resolution

 

  1.  Connect directly to the PolicyCenter's Console via Serial Port.
  2. ‚ÄčLog in as the recovery user:
    User name: recovery           Password: recovery