Seeing Error code 4050 "Agent data batch persist error" in the Symantec Data Loss Prevention (DLP) Enforce console.
Code 4050
Summary Agent data batch persist error
Detail Unexpected error occurred while agent data being persisted: Could not get JDBC Connection; nested exception is java.swl.SWLRevoverableException: IO Error: THe Network Adapter could not establish the connection. Please look at the monitor controller logs for more information.
Monitor Controller Log from the Enforce Server:
Date/TimeStamp com.vontu.model.notification.NotificationModel downConnection
SEVERE: database.connection.down
com.vontu.model.DatabaseConnectionException: org.apache.ojb.odmg.TransactionAbortedExceptionOJB: Can't commit objects: Can't lookup a connection
at com.vontu.model.ojb.OJBSystem.checkConnectionStatus(OJBSystem.java:1056)
at com.vontu.model.ojb.OJBSystem.createDataAccessRuntimeException(OJBSystem.java:1131)
at com.vontu.model.ojb.OJBSystem.commitTransaction(OJBSystem.java:364)
at com.vontu.model.ModelProxy.commitTransaction(ModelProxy.java:55)
at com.vontu.model.notification.NotificationModel.commitTransaction(NotificationModel.java:166)
at com.vontu.model.ModelProxy.commitTransaction(ModelProxy.java:55)
at com.vontu.model.SafeTransaction.commit(SafeTransaction.java:86)
at com.vontu.model.data.util.executor.TxDatabaseCommand.execute(TxDatabaseCommand.java:46)
at com.vontu.model.data.util.executor.TxDatabaseCommand.execute(TxDatabaseCommand.java:35)
at com.vontu.model.data.util.executor.RunnableCommand.runAndHandleExceptions(RunnableCommand.java:76)
at com.vontu.model.data.util.executor.RunnableCommand.run(RunnableCommand.java:63)
at com.vontu.util.concurrent.QueueingTask.performWork(QueueingTask.java:63)
at com.vontu.util.concurrent.WorkerThread.run(WorkerThread.java:79)
Caused by: org.apache.ojb.odmg.TransactionAbortedExceptionOJB: Can't commit objects: Can't lookup a connection
at org.apache.ojb.odmg.TransactionImpl.commit(TransactionImpl.java:719)
at com.vontu.model.ojb.OJBSystem.commitTransaction(OJBSystem.java:348)
... 10 more
Caused by: org.apache.ojb.broker.PersistenceBrokerException: Can't lookup a connection
at org.apache.ojb.broker.accesslayer.ConnectionManagerImpl.localBegin(ConnectionManagerImpl.java:170)
at org.apache.ojb.broker.core.PersistenceBrokerImpl.beginTransaction(PersistenceBrokerImpl.java:442)
at org.apache.ojb.broker.core.DelegatingPersistenceBroker.beginTransaction(DelegatingPersistenceBroker.java:184)
at org.apache.ojb.broker.core.DelegatingPersistenceBroker.beginTransaction(DelegatingPersistenceBroker.java:184)
at org.apache.ojb.odmg.TransactionImpl.doWriteObjects(TransactionImpl.java:396)
at org.apache.ojb.odmg.TransactionImpl.prepareCommit(TransactionImpl.java:762)
at org.apache.ojb.odmg.TransactionImpl.commit(TransactionImpl.java:698)
... 11 more
Caused by: org.apache.ojb.broker.accesslayer.LookupException: Could not get connection from DBCP DataSource
at org.apache.ojb.broker.accesslayer.ConnectionFactoryDBCPImpl.checkOutJdbcConnection(ConnectionFactoryDBCPImpl.java:86)
at org.apache.ojb.broker.accesslayer.ConnectionFactoryAbstractImpl.lookupConnection(ConnectionFactoryAbstractImpl.java:139)
at org.apache.ojb.broker.accesslayer.ConnectionManagerImpl.getConnection(ConnectionManagerImpl.java:121)
at org.apache.ojb.broker.accesslayer.ConnectionManagerImpl.localBegin(ConnectionManagerImpl.java:163)
... 17 more
Caused by: java.sql.SQLRecoverableException: ORA-01033: ORACLE initialization or shutdown in progress
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:392)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:385)
at oracle.jdbc.driver.T4CTTIoauthenticate.processError(T4CTTIoauthenticate.java:497)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)
at oracle.jdbc.driver.T4CTTIoauthenticate.doOSESSKEY(T4CTTIoauthenticate.java:460)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:594)
at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:666)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:566)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:208)
at org.apache.commons.dbcp.DriverManagerConnectionFactory.createConnection(DriverManagerConnectionFactory.java:51)
at org.apache.ojb.broker.accesslayer.ConnectionFactoryDBCPImpl$ConPoolFactory.createConnection(ConnectionFactoryDBCPImpl.java:414)
at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:290)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:840)
at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:95)
at org.apache.ojb.broker.accesslayer.ConnectionFactoryDBCPImpl.checkOutJdbcConnection(ConnectionFactoryDBCPImpl.java:82)
... 20 more