Seeing Error code 4050 "Agent data batch persist error" in the Symantec Data Loss Prevention (DLP) Enforce console.
Summary Agent data batch persist error
Detail Unexpected error occurred while against data being persisted: Could not get JDBC Connection; nested exception is java.swl.SWLRevoverableException: IO Error: THe Network Adapter could not establish the connection. Please look at the monitor controller logs for more information.
Monitor Controller Log from the Enforce Server:
DLP Oracle database was down.
Or can be caused by doing warm backups. Symantec only supports Oracle cold backups, see our Maintenance Guide for your version.
Fix issues with Oracle db. Or stop doing warm backups. We only support cold backups. See our Maintenance Guide.
Monitor contoller log now shows:
INFO: Database connection is up