Malicious Events And Traffic From A Network Scanner Do Not Show On The Dashboard

Products

• Endpoint Detection and Response
• Advanced Threat Protection Platform

Issue/Introduction

Malicious events and traffic from an Advanced Threat Protection (ATP) Network Scanner do not show on the ATP Dashboard.

Cause

The time between the ATP Manager and ATP Network Scanner is more than 5 minutes off, causing communication between the Scanner and Manager to fail.

Environment

1 ATP Manager and 1 or more ATP Network Scanners

Resolution

Ensure that the NTP source is configured correctly and the time on the ATP Manager and ATP Network Scanner match.