Malicious Events And Traffic From A Network Scanner Do Not Show On The Dashboard

Article Id: 170847

Status: Published

Updated On: 12-12-2018 04:32

Legacy Id: TECH248801

Products:

Endpoint Detection and Response , Advanced Threat Protection Platform

Issue/Introduction:

Malicious events and traffic from an Advanced Threat Protection (ATP) Network Scanner do not show on the ATP Dashboard.

Cause:

The time between the ATP Manager and ATP Network Scanner is more than 5 minutes off, causing communication between the Scanner and Manager to fail.

Resolution:

Ensure that the NTP source is configured correctly and the time on the ATP Manager and ATP Network Scanner match.