SWS: Streaming agent with secureboot enabled causes BSOD

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Article ID: 170830

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Updated On:

Products

Workspace Streaming (formerly AppStream)

Issue/Introduction

Streaming agent with secureboot enabled causes BSOD

BSOD

Cause

the appstream.sys and reghook.sys are not in the UEFI driver database

Environment

SWS agent 7.6.269 or below

Secureboot enabled

Resolution

Streaming agent does not support systems with secureboot enabled. 

Workaround:

Disable secureboot

Please note the EOL information: INFO4060