Symantec.cloud Management Portal official supported browsers

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Article ID: 170827

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Updated On:

Products

Email Security.cloud Email Encryption.cloud Web Security.cloud Advanced Threat Protection Roaming Email Threat Detection and Response

Issue/Introduction

An administrator is trying to login to the Symantec.cloud Management potal but the portal returns an error.

Your web browser ______ is not fully supported. Please consider downloading one of the supported browsers listed below

Environment

Symantec.cloud Management Portal

Resolution

While other browsers might work, these might be limited to certain functionalities. The Symantec.cloud Management Portal only supports the following desktop browsers.

On Microsoft Windows minimum supported version:

  • Internet Explorer: Version 11.0 
  • Google Chrome: Version 25.0
  • Mozilla Firefox: Version 27.0
  • Safari Version 7.0

On MAC OS minimum supported version:

  • Google Chrome: Version 25.0
  • Mozilla Firefox: Version 20.0
  • Safari Version 4.0

Note that Symantec recommends running the latest version of these browsers or the minimum supported version with the latest updates/patches installed to maintain the security of your environment.