How to bypass a ProxySG or Advanced Secure Gateway in a Transparent environment

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Article ID: 170822

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

Bypass the ProxySG in a Transparent deployment due to troubleshooting, testing, outage or to increase the download/upload speed for a specific site or client.

Resolution

  • Add the specific IP address of the workstation to be bypassed in the Static Bypass List.
From Management Console > Configuration tab > Services > Proxy Services > Static Bypass List tab >  Client host or subnet > Enter the client IP
 
  • Add the IP address of the Destination to be bypassed in the Static Bypass List.
From Management Console > Configuration tab > Services > Proxy Services > Static Bypass List tab > Server host or subnet > Enter the destination IP
 
  • To temporarily Bypass the entire network from all ProxySG Services, select the "Force Bypass" option.
From Management Console > Configuration tab > Services > Proxy Services > Force Bypass > Temporarily bypass all proxy services
For more details on "Force Bypass", please refer to this article: Using The Force Bypass Feature "Temporarily bypass all proxy services"
 
Please note that these methods won't work in Explicit environments. For more details regarding the available options for an Explicit environment, please refer to this article: How to bypass a Proxy in an Explicit environment