Advanced Threat Protection fails to update some group's Private Cloud settings

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Article ID: 170813

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Updated On:

Products

Advanced Threat Protection Platform

Issue/Introduction

When configuring "SEP Communication" in Advanced Threat Protection (ATP), checking the box to "Apply private cloud policies to all non-default SEPM groups" does not work. Some groups are still left without Private Cloud Settings. 

Cause

This issue occurs when pushing communication settings to 50 or more groups. 

Resolution

This issue is resolved in ATP 3.0.5 and later.  For more information on upgrading ATP, see Symantec™ Advanced Threat Protection 3.0.5 Upgrade Guide.