Crash with Bugcheck 0x3b referencing SRTSP64.sys with Endpoint Protection installed.

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Article ID: 170808

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Crash (BSOD) occurrs unexpectedly.  The crash dump indicates that SRTSP64.sys was involved.

Resolution

This issue is fixed in Symantec Endpoint Protection 14.0.1 MP1 (14 RU1 MP1). For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.