Application error when adding or editing an action to any Reputation and Sender Authentication policy

Article Id: 170800
Status: Published
Updated On: 16-11-2018 13:49
Legacy Id: TECH248683
Products:
Messaging Gateway
Issue/Introduction:

Attempting to add or modify the action taken for any Reputation policy and Sender Authentication policy results in an Application Error in the Messaging Gateway (SMG) 10.6.4 Control Center interface.

Affected policies include:

  • Local Bad Senders
  • Local Bad Sender IPs
  • Third Party Bad Senders
  • Symantec Global Bad Senders
  • Directory Harvest Attack
  • Email Virus Attack
  • Local Good Sender Domains
  • Local Good Sender IPs
  • Third Party Good Senders
  • Symantec Global Good Senders
  • Sender Authentication - SenderID/SPF

 

Jan 15 2018 21:05:26 [http-bio-443-exec-6] [ExceptionHandler] ERROR -
java.lang.IllegalArgumentException: Invalid property name 'warningMessage'
        at
org.apache.struts.action.DynaActionForm.getDynaProperty(DynaActionForm.java:603)
        at org.apache.struts.action.DynaActionForm.set(DynaActionForm.java:411)
        at
com.symantec.smg.controlcenter.messagefiltering.policy.PolicyActionsAction.addPolicyAction(PolicyActionsAction.java:503)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at
org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:274)
        at
com.symantec.smg.controlcenter.internal.action.DefaultAction.dispatchMethod(DefaultAction.java:97)
        at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:194)
        at
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419)
        at
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194)
        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

Cause:

Software defect

Resolution:

This issue has been resolved in patch 10.6.4-271.

See Installing and removing patches for Messaging Gateway