While configuring the Control Compliance Suite (CCS) service accounts, the tool Symantec.CSM.ConfigureServiceAccount.exe throws an error just after entering the passphrase; Directory not Found: Could not locate the Encryption Management Service Config Temp directory.
Directory not Found: Could not locate the Encryption Management Service Config Temp
The tool tries to create two directories in the windows directory. On a default installed or configured Windows system this will succeed without problem but on a hardened system this issue can show.
Control Compliance Suite (CCS) 11.x and 12.x
Before running the tool, create the following two directories, in windows root directory...
This will allow the tool to use these directories to temporarily store the configuration files required and continue. After running the tool you can delete these directories.