Microsoft Direct Access Always On VPN and Unified Agent

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Article ID: 170753

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

The customer has Microsoft Direct Access set up with Unified Agent on the Laptop.
With Unified Agent enabled; remote connectivity services (Microsoft Direct Access) is being interrupted.  It keeps trying to reconnect.

 

Cause

Microsoft Direct Access uses IPv6 only.  Unified Agent only supports IPv4.  

Some have seen success with UA while using IPv6 encapsulated in IPv4.  However, at times they need to reconnect Unified Agent.

See: https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/ee649214(v=ws.10) 

 

Environment

Windows 10
Unified Agent 4.9.1
Microsoft Direct Access VPN

 

Resolution

Bypass Data Center IP's in Microsoft Access