Is there a way to add USB or network shares to a whitelist for the device control feature?

Products

• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention

Issue/Introduction

Is there a way to add USB or network shares to a whitelist for the device control feature?

Resolution

The device control in the agent configuration is used to set the level of access Windows endpoint users have to network shares and USB storage devices.

At this time there is no way to add exceptions for devices. It is either all or nothing. This could conflict with policies that would normally allow access to known devices.

If you would like an exception/whitelist for this feature please contact support or your account rep and request that your company be added to this enhancement request and refer to this KB.