After upgrading the Symantec Management Agent on package servers to RU4, any packages (copy file, image) that use the Package Server as the source will remain in a 'pending download' state.
The packages stay in a 'pending download' state and cannot be used
There was an issue creating the snapshots
DS 8.1 RU4
Please read the 'Pending download.doc' file for instructions on how to install the Hotfix.exe