Check the default version of Java for each Endpoint Protect Manager

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Article ID: 170705

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Check the default version of Java for each Symantec Endpoint Protection Manager (SEPM) versions 12.1 and 14.0.

Cause

Occasionally the installed version of Java on the system will be updated and break functionality on SEPM.
To correct this condition, the version of Java installed will need to be the default version that ships with the SEPM install.

 

Resolution

The directory for Java setup and installation has changed. See below for the applicable folder:

<SEPM install path>\tomcat\webapps\ROOT\clientpkg\jre-xxxx-windows-i586

For each version of 12.1:

SEPM Version JRE Version
SEP 12.1 RTM jre-6u24
SEP 12.1 RU1 jre-6u26
SEP 12.1 RU1 MP1 jre-6u31
SEP 12.1 RU2 jre-7u9
SEP 12.1 RU2 MP1 jre-7u15
SEP 12.1 RU3 jre-7u2
SEP 12.1 RU4 jre-7u25
SEP 12.1 RU4MP1a jre-7u51
SEP 12.1 RU5 jre-7u55
SEP 12.1 RU6 jre-7u75
SEP 12.1 RU6MP1 jre-7u75
SEP 12.1 RU6MP2 jre-7u75
SEP 12.1 RU6MP3 jre-7u80
SEP 12.1 RU6MP4 jre-7u80
SEP 12.1 RU6MP5 jre-7u80
SEP 12.1 RU6MP6 jre-7u80
SEP 12.1 RU6MP7 jre-8u111
SEP 12.1 RU6MP8 jre-8u131
SEP 12.1 RU6MP9 jre-8u141

The directory for Java setup and installation has changed. See below for the applicable folder:

<SEPM install path>\tomcat\webapps\ROOT\clientpkg\jre-xxxx-windows-i586

For each version of 14.0:

SEPM Version JRE Version
SEP 14.0 RTM jre-8u101
SEP 14.0 MP1 jre-8u111
SEP 14.0 MP2 jre-8u131
SEP 14.0 RU1  jre-8u141
SEP 14.0.1.1 MP1 jre-8u151
SEP 14.0.1.2 MP2 jre-8u151
SEP 14.2RU1 jre-8u191

*TBD upon release of SEP 14.2 MP1