Check the default version of Java for each Endpoint Protect Manager

Products

• Endpoint Protection

Issue/Introduction

Check the default version of Java for each Symantec Endpoint Protection Manager (SEPM) versions 14.0, 14.3.x

Cause

Occasionally the installed version of Java on the system will be updated and break functionality on SEPM.
To correct this condition, the version of Java installed will need to be the default version that ships with the SEPM install.

 

Resolution

The directory for Java setup and installation has changed. See below for the applicable folder:

For each version of 14.0:

SEPM Version	JRE Version
SEP 14.0 RTM	jre-8u101
SEP 14.0 MP1	jre-8u111
SEP 14.0 MP2	jre-8u131
SEP 14.0 RU1	jre-8u141
SEP 14.0.1.1 MP1	jre-8u151
SEP 14.0.1.2 MP2	jre-8u151
SEP 14.2RU1	jre-8u191

 

Openjdk 14.3 RU5 and above:- 

SEP 14.3 RU5	openjdk version "11.0.15"
SEP 14.3 RU6	openjdk version "11.0.16"
SEP 14.3 RU7	openjdk version "11.0.18"
SEP 14.3 RU8	openjdk version "11.0.19"
SEP 14.3 RU9	openjdk version "11.0.22"

 

From SEPM 14.3.x version.

Go to <SEPM install path> you can see folder with 'jre'. We can also go to jre11\bin folder from command line and run "java -version". It will display the version.

Example:

\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre11\bin>java -version
openjdk version "11.0.15" 2022-04-19
OpenJDK Runtime Environment Temurin-11.0.15+10 (build 11.0.15+10)
OpenJDK 64-Bit Server VM Temurin-11.0.15+10 (build 11.0.15+10, mixed mode)