In CA App Synthetic Monitor, by default subaccounts are only able to log in and (optionally) view logs & graphs. How can they be enabled to perform administrative tasks like create Public Status Pages, create/delete/modify Monitors, create/edit/run reports and perform other functions?
Sub accounts are not allowed to create monitors directly due to the subscription type that they are. Only the master account can do this. The only way a sub account can create monitors is to login as the master account.
Also, please ensure that your sub account has login access to the master account. This must be manually added.
To achieve this, Subaccounts need to be given the "Login As" permission so they may act as the primary account. To add "Login As" permission to a subaccount:
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Once the privilege is given to a subaccount, the next time that subaccount logs in, they will see a link in the lower left-hand corner of the home page, which will allow them to login as the primary account without needing the primary account's password. Once logged in to that account, they can perform all actions that the primary account can. To log out of the primary account (without logging out of their own account), the subaccount's owner can:
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