Symantec Technical Support has asked for your PolicyCenter S-Series diagnostic files to help troubleshoot a problem. You can zip up the diag and log folders, download them to your local workstation, and upload them to your support case.
To collect the command data output from your PolicyCenter S-Series:
To collect the commands diagnostic/log files from your PolicyCenter S-Series:
Upload these files to your support case directly or through the following link: