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Unable to upgrade ProxySG to


Article ID: 170624


Updated On:


ProxySG Software - SGOS


ProxySG just does not boot up after being loaded with and rebooted.

Reverting back to previous version brings ProxySG back to life.

Other symptom seen by other customers were also hang and unresponsive.


This is caused by a health check bug B#54461 which would be fix in

Workaround steps are as below.

1. Archive all configuration

2. Policy Reset (clears all policy)
conf t
policy reset

3. Delete all authentication realm

4. Attempt to upgrade to

5. Restore backup/policy

Note: The fix is not released yet at the time of this writing.