Receiving an error when attempting to access a web site: "Unable to save content type: An access token is required"

Products

• Web Security Service - WSS

Issue/Introduction

Receiving the following error when attempting to access a web site.

Unable to save content type: An access token is required. Please send one through the HTTP Authorization header or as the query parameter *access_token*

Unable to save content type: An access token is required. Please send one through the HTTP Authorization header or as the query parameter *access_token*

 

 

 

Environment

Web Security Service

Cause

Information on the website requires you to have an access token to view or edit the information.  

Resolution

Contact the site webmaster regarding the error.

 

Workaround:

Add the destination to the SSL Interception Exemptions list in Web Security Service (WSS) portal

 

1. Login to the Portal Account by going to https://portal.threatpulse.com/login.jsp

2. Select: Service> Network> SSL Interception> SSL Interception Policy> Add Rule

3. Add the destination in a new Rule