Installing Symantec Encryption Desktop (SED) causes the loss of network functionality including but not limited to shared drive access and the ability to remote to other machines, and machines to remote to this desktop.
An issue was discovered with the install process of the SED desktop that erroneously removes all Network Providers and places PGPpwflt in its place, rather than appending PGPpwflt to the end of the existing values. The registry values in question are:
These original values vary from one machine to the next.
SED 10.3.2, 10.4, 10.4.1
The issue with the installer has been identified and fixed, and will be included in the next release of the product.
The workaround for this problem is to place the original value of the registry keys back into the registry, and append PGPpwflt to the end. Do the following:
Browse out to:
Place the original value into both of the above keys. The below is an example of the value from a test machine, but may not be exactly what you need. It is suggested to check the value of another similar machine and copy the value from there to the affected machine, appending 'PGPpwflt' to it as in the example below.