Bug Check 19 in Sysplant.sys during initial system load with Endpoint Protection 14 installed

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Article ID: 170567

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Updated On:

Products

Endpoint Protection

Issue/Introduction

A crash (Bug Check 19) occurs in Sysplant.sys during Windows startup after Symantec Endpoint Protection (SEP) 14 is installed.

Cause

SEP is calling a routine with a NULL value improperly.

Resolution

This issue is resolved in Endpoint Protection 14 RU1. Upgrade to resolve this issue.