CLI command 'delete alllogs' hangs on dedicated Control Center

Article Id: 170554

Status: Published

Updated On: 19-12-2017 10:37

Legacy Id: TECH248272

Products:

Messaging Gateway

Issue/Introduction:

The 'delete alllogs' command from the Messaging Gateway (SMG) command line interface (CLI) does not complete and appears to stop processing after deleting the agent_log file. Cancelling the command with control-C results in an error indicating that the mta process cannot be started

Example

smg-cc> delete alllogs
WARNING: Using ctrl-c to interrupt this program may corrupt your settings.
WARNING: You are about to delete the following:

        * dds logs
        * scanner logs
        * operating system logs
        * control center logs
        * synchronization service logs

Delete? (You must type 'yes' to confirm): yes
Removed file /data/logs/dds/dds.log
Removed file /data/logs/maillog
Removed file /data/logs/scanner/agent_log

^CUnable to restart mta:
Err
smg-cc>

Cause:

The 'delete alllogs' command is attempting to delete objects that do not exist in the Control Center only installation and does not properly return from the failure.

Resolution:

This issue has been addressed with the SMG 10.6.4 release.