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Rectangle component appears on front of other components in Workflow Designer.
Article ID: 170535
Updated On:
Products
Workflow Solution
ServiceDesk
Issue/Introduction
When used, Rectangle component is shown in front of most other components in Workflow Designer. Some other components as well as flow paths are shown in front of it. This prevents from easily seeing or selecting the covered components.
Some properties for the Rectangle component are not functional, for example Background Color.
Cause
Product defect.
Environment
ServiceDesk 8.1 RU4
Workflow 8.1 RU4
Resolution
This issue is fixed in Workflow/ServiceDesk 8.1 RU6.
There are no known workarounds except removing the Rectangle component which is complicated due to related issue of Rectangle component not being selected properly by clicking on it.
Feedback
Yes
No
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