Support for Encryption Desktop on Citrix XenApp and XenDesktop

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Article ID: 170534

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Updated On:

Products

Desktop Email Encryption

Issue/Introduction

Is Encryption Desktop supported on Citrix XenApp and XenDesktop?

Resolution

The following combinations are supported:

  • Encryption Desktop 10.4.0 and above is supported on Citrix XenApp 7.6.FP3 and Citrix XenApp 7.7 for Email encryption and File Share encryption only.
  • Encryption Desktop 10.4.1 is supported on Citrix XenApp 7.9 for Email encryption only. For more information, see this article.
  • Encryption Desktop is not supported on Citrix XenDesktop.

If an environment is not supported it does not necessarily mean that the product will fail to work properly in that environment. However, it does mean that Symantec has not tested the product in that environment and will not support the product in that environment.