How to purge old clients in DLP

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Article ID: 170517

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

At times it may be nessessary to remove old agents from the DLP console. These agents are usually old machines that have been retired.

Environment

14.x
15.x

Resolution

There is only one supported method to retire old agents from the console. This is through the console UI.  An agent will reappear in the console if it is able to communicate with a detection server and has an active DLP agent.

  1. Browse to System > Agents > Overview. Select the group of agents (usually Critical) to remove agents from.
  2. Filter and / or sort the agents accordingly. 
  3. Check the checkbox for the machines you would like to remove then select Delete. Note the ability to select all. Users can remove up to 200 agents at a time with this method. When prompted if you are sure click OK.


 

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