ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
When a domain is listed as unsafe on Norton SafeWeb, the Web Gateway blocks access to any subdomains of that domain
Article ID: 170497
Updated On:
Products
Web Gateway
Issue/Introduction
When trying to access a website with a subdomain, you get the Web Gateway block page. Upon further investigation, you find that SafeWeb has blocked the base domain, not the subdomain.
The custom report shows an event like this:
08/04/20xx 08:33 PC1 domain.com Critical Spyware Web Site domain.com Blocked Test Policy Malware URL www.domain.com/Login.do?action=login
Resolution
The Web Gateway will block any subdomains of a domain listed as Unsafe on Norton SafeWeb
Feedback
Yes
No
Powered by
