AexMetricProv.exe process excessive memory usage
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AexMetricProv.exe process excessive memory usage

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Article ID: 170449

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Updated On: 06-30-2025

Products

Monitor Solution Monitor Pack for Servers

Issue/Introduction

In some cases process may consume a lot of memory (over 100GB). Restarting service is a temporary solution.

Environment

Monitor Agent version 8.1 RU3

Cause

Corrupted file [C:\Program Files\Altiris\Altiris Agent\Agents\Monitor Agent\RuleState] is causing this problem.

Resolution

Workaround:

1. Stop Altiris Monitor Agent service

2. Delete  [C:\Program Files\Altiris\Altiris Agent\Agents\Monitor Agent\RuleState] file

3. Start Altiris Monitor Agent service