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AexMetricProv.exe process excessive memory usage
Article ID: 170449
Updated On:
Products
Monitor Solution
Monitor Pack for Servers
Issue/Introduction
In some cases process may consume a lot of memory (over 100GB). Restarting service is a temporal solution.
n/a
Cause
Corrupted file [C:\Program Files\Altiris\Altiris Agent\Agents\Monitor Agent\RuleState] is causing this problem.
Environment
Applies to Monitor Agent version 81RU3 and below.
Resolution
While product fix will be implemented in versions above 8.1RU3 this work around should resolve problem:
1. Stop Altiris Monitor Agent service
2. Delete [C:\Program Files\Altiris\Altiris Agent\Agents\Monitor Agent\RuleState] file
3. Start Altiris Monitor Agent service
Feedback
Yes
No
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