The Symantec Data Loss Prevention (DLP) Update Readiness Tool (URT) is being run on a Redhat Linux server in preparation for an upgrade and getting a generic error.
Error: UpdateReadinessTool failed to run.
Run the following tests to check permissions and the current Java version:
echo $ORACLE_HOME, $ORACLE_BASE(This will print the ORACLE_HOME and ORACLE_BASE environment variables to the screen)
cat .bash_profile(This will print the user bash profile to the screen. The ORACLE_HOME and ORACLE_BASE variables are located below the #Oracle Environment header)
set | grep -i ORACLE*(This will print all environment variables (case insensitive) to the screen that contain the string "ORACLE")
The output of running the above commands should look similar to this:
After running these commands and verifying your output, open a command prompt and navigate to the directory where you extracted the Update Readiness Tool.