Windows Boot Manager error on Syspreped client after booting a Ghost Client to automation.

Products

• Ghost Solution Suite

Issue/Introduction

Using Ghost Solution Suite(GSS)  3.x to boot a Syspreped client to automation results in the client machine receiving a windows boot manager error when the client is booted back to production.

Windows Boot Manager
File: \Windows\system32\config\system
Status:0x000000f
Info: Windows failed to load because the system registry file is missing, or corrupt.

 

Environment

Ghost Solution Suite 3.x
Windows Client OS
Windows PE automation

Steps to reproduce:
Running Syspreped manually on a windows client.
Boot to GSS automation (Pxe or automation folders) no ghost job has to be ran.
Boot the client back to it's production OS.
Observe that the client does not boot fully to the production OS but to the error noted above.

 

Cause

The automation agent was hard set to log to the c:\windows\temp folder.   In automation some times windows PE will assign drive letters differently than in production.   If the OS drive was assigned a letter other than C the automation agent would create a windows folder on a non OS drive.    Upon trying to boot to production the incorrect windows folder might then be used and the error would be triggered.  

 

 

 

Resolution

This issue has been resolved and the fix is included in GSS RU6. For more information on obtaining RU6 see the Symantec Ghost Solution Suite 3.2 RU6 Release Notes at the following link: http://www.symantec.com/docs/DOC1095