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Rules with computer object does not work after SGOS 6.6.5.1 or above
Article ID: 170415
Updated On:
Products
SG-S500
SG-S400
Secure Web Gateway Virtual Appliance
SG-S200
ProxySG Software - SGOS
SWG VA-100
Issue/Introduction
Rules with computer object created in Visual Policy Manager/Local Policy did not match right after an upgrade to SGOS 6.6.5.1 or above.
Cause
Proxy uses Reverse DNS lookup to lookup for Computernames from IP.
However by default Reverse DNS lookup is disabled starting SGOS 6.6.5.1 or above to enhance security.
See article TECH246181 for more information.
Resolution
Refer to solution in TECH246181 to turn on Reverse DNS Lookup
Feedback
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