After an Endpoint Protection client is quarantined by ATP 3.0, the client still has full network access.

Article Id: 170407
Status: Published
Updated On: 12-12-2018 04:28
Legacy Id: TECH248046
Products:
Endpoint Detection and Response Advanced Threat Protection Platform
Issue/Introduction:

You Isolate a client running SEP 14 RU1 in Advanced Threat Protection 3.0, but the client still has network access

Resolution:

Verify that all steps Kb document https://support.symantec.com/en_US/article.HOWTO126868.html have been followed.

If you still experience this issue, please contact Symantec technical support for further analysis.