Scheduled reports sometimes fail with java.lang.NullPointerException.

Article Id: 170401

Status: Published

Updated On: 19-12-2017 09:01

Legacy Id: TECH248040

Products:

Messaging Gateway

Issue/Introduction:

Daily scheuled reports sometimes are not sent. The scheduled task shows as failed and a nullPointerException appears in the BrightmailLog.log

[BrightmailLog.log]
Jun 11 2017 00:00:00 [BrightmailScheduler_Worker-0] [ScheduledReportTask] 
ERROR
- An 
error occurred while emailing a scheduled report 
java.lang.NullPointerException
at java.text.DecimalFormat.checkAndSetFastPathStatus(Unknown Source)
at java.text.DecimalFormat.fastFormat(Unknown Source)
at java.text.NumberFormat.format(Unknown Source

Resolution:

This issue has been resolved with the SMG 10.6.4 release.