Scheduled reports sometimes fail with java.lang.NullPointerException.

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Article ID: 170401

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Updated On:

Products

Messaging Gateway

Issue/Introduction

Daily scheuled reports sometimes are not sent. The scheduled task shows as failed and a nullPointerException appears in the BrightmailLog.log

[BrightmailLog.log]
Jun 11 2017 00:00:00 [BrightmailScheduler_Worker-0] [ScheduledReportTask] 
ERROR
- An 
error occurred while emailing a scheduled report 
java.lang.NullPointerException
at java.text.DecimalFormat.checkAndSetFastPathStatus(Unknown Source)
at java.text.DecimalFormat.fastFormat(Unknown Source)
at java.text.NumberFormat.format(Unknown Source

Environment

Messaging Gateway

Resolution

This issue has been resolved with the SMG 10.6.4 release.