ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Prcsinfo.exe and related registry is not uninstalled with the DLP endpoint agent
Article ID: 170391
Updated On:
Products
Data Loss Prevention Endpoint Prevent
Cause
This is a known issue with the product
Environment
14.6
Resolution
This issue has been fixed in DLP 15.0. Agents upgraded to this version will no longer have this issue.
As a workaround the prcsinfo.exe and related registry (HKEY_CLASSES_ROOT\TypeLib\{F7B6EB60-F6E8-4F79-BE05-A759195CA626}) can be manually deleted.
As a workaround the prcsinfo.exe and related registry (HKEY_CLASSES_ROOT\TypeLib\{F7B6EB60-F6E8-4F79-BE05-A759195CA626}) can be manually deleted.
Feedback
Yes
No
Powered by
