Prcsinfo.exe and related registry is not uninstalled with the DLP endpoint agent

Article Id: 170391

Status: Published

Updated On: 01-11-2017 08:47

Legacy Id: TECH248028

Products:

Data Loss Prevention Endpoint Prevent

Cause:

This is a known issue with the product

Resolution:

This issue has been fixed in DLP 15.0. Agents upgraded to this version will no longer have this issue.

As a workaround the prcsinfo.exe and related registry (HKEY_CLASSES_ROOT\TypeLib\{F7B6EB60-F6E8-4F79-BE05-A759195CA626}) can be manually deleted.