Prcsinfo.exe and related registry is not uninstalled with the DLP endpoint agent

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Article ID: 170391

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Cause

This is a known issue with the product

Environment

14.6

Resolution

This issue has been fixed in DLP 15.0. Agents upgraded to this version will no longer have this issue.

As a workaround the prcsinfo.exe and related registry (HKEY_CLASSES_ROOT\TypeLib\{F7B6EB60-F6E8-4F79-BE05-A759195CA626}) can be manually deleted.