The ATP 2.3 software shows an alert "Attention: Low resource condition on High CPU usage" even though the software appers to be functioning

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Article ID: 170385

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Updated On:

Products

Symantec Products

Issue/Introduction

The Advanced Threat Protection 2.3 and earlier will show an alert regarding CPU usage being high, despite the appliance functioning.

Cause

The ATP software versions 2.3 and earlier had an incorrect threshold for this alert.

Resolution

This alert can likely be ignored. In order to resolve this issue, please upgrade to the ATP 3.0 software release at your earliest convenience.