Systems with Citrix XenApp 14.4.1000.16 and Endpoint Protection installed hang on “applying group policy settings”

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Article ID: 170365

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Updated On:

Products

Endpoint Protection

Issue/Introduction

If you install Symantec Endpoint Protection (SEP) on a computer that runs Citrix XenApp 14.4.1000.16 and then restart, Windows appears to hang on “applying group policy settings”.

Cause

Firewall code incorrectly dropping Citrix traffic.
 

Environment

Citrix XenApp 14.4.1000.16 and SEP

Resolution

This issue is fixed in Symantec Endpoint Protection 14.0.1.0 (RU1)  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.