Some malformed messages took a very long time to scan

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Article ID: 170354

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Updated On:

Products

Messaging Gateway

Issue/Introduction

Scanning some messages causes Messaging Gateway to consume a large amount of cpu for a long period of time resulting in a failure to deliver the message and high cpu utilization while it was scanned.

Cause

Some messages with a specific malformity in their construction interacted poorly with one the Messaging Gateway filtering technologies resulting in unexpectedly long scan times.

Environment

Messaging Gateway

Resolution

This issue will be addressed with the next release.