Collect SNMP debug log in SGOS

Products

• Advanced Secure Gateway Software - ASG
• ProxySG Software - SGOS

Issue/Introduction

Collect SNMP debug log in SGOS, when requested by Support.

Resolution

Steps to collect SNMP debug log in SGOS:

1. Go to https://ProxyIP:8082/snmp/debug
   
   Click Set the debug mask
   
   
   
   
2. Click Set All Debug Flags (enable all debug masks)
   
   
   
   
3. Click Submit
   
   
4. Click Display SNMP Debug Log
   
   
5. Save as a text file and upload it to the Support case.