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Collect SNMP debug log in SGOS

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Article ID: 170329

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Updated On:

Products

Advanced Secure Gateway Software - ASG ProxySG Software - SGOS

Issue/Introduction

Collect SNMP debug log in SGOS, when requested by Support.

Resolution

Steps to collect SNMP debug log in SGOS:

  1. Go to https://ProxyIP:8082/snmp/debug

    Click Set the debug mask



  2. Click Set All Debug Flags (enable all debug masks)



  3. Click Submit

  4. Click Display SNMP Debug Log

  5. Save as a text file and upload it to the Support case.

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